Please read the following terms and conditions carefully. By accessing this site you are agreeing to the terms that appear below.

1. Site Purpose

The purpose of this site is to allow you to select and purchase goods offered by this site. As a user you will be able to access material on most areas of the site without registering.

We do, however, reserve the right to refuse to sell products to any user for whatever reason. We may exercise this right without notice.

2. Content Rights

The copyright and all other rights of all the material on and relating to the site (including but not limited to website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code and software) are owned by us or their content and technology providers or the material is included with the permission of the rights owner. As a visitor to this site, you may retrieve and display content from the site on a computer screen and print out individual pages from the site on paper for the sole purpose of placing an order with us or using information from the website for the selection of products. Copying, modifying, or transmitting for any other purpose is strictly prohibited except with prior written permission from us. You may not commercially exploit any of the content. You acknowledge our respective trademarks and trade names and that you may not use them.

3. Changes to Terms

We reserve the right to make changes at any time to any part of these Terms and Conditions.

All such changes will be published in the text on this site. If you use the site after any changes have been published you are agreeing to be bound by those changes.

4. Choice of Law and Jurisdiction

These Terms shall be governed by and construed in accordance with English Law. The parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute that may arise out of, under, or in connection with the use of this site and the purchase of goods from us, and to submit all disputes to the jurisdiction of the English courts.

5. Disclaimer

Except as specifically stated on the site, to the fullest extent permitted by law, neither we nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site or the information shown on the site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of income or profit, loss of or damage to property and claims of third parties.

6. Refund/Return Policy 

6.1 Goods despatched to the Buyer and subsequently accepted for cancellation by the Company will be subject to an abortive delivery charge, as well as any cancellation charge deemed necessary by the Company.

6.2 The Company at its absolute discretion may agree to the return of the goods by the Buyer provided that the goods are returned at the Buyers expense, in the same condition and in the original packaging as of the date of despatch by the Company or their agents.

6.3 Any goods agreed by the Company as acceptable for return for any reason (excluding faulty goods) will be subject to a restocking charge of up to 25% together with reimbursement of any expense incurred by the Company as a consequence of the return of said goods to the Company’s stock.

6.4 Any goods returned damaged will result in additional charges being made to the Buyer for repairs or the return of the goods to the Buyer and no refund being given.

6.5 If the outer packaging is damaged on delivery please ensure the courier signs to this effect.

7. Pricing

All Prices will be quoted on this Website at the current price on the date of order excluding VAT at the current rate.

8. Delivery

Delivery is free of charge to the customer only (Excluding manual softener, chemicals and accessories). If the delivery cannot be made due to the deliverers being unable to access the premises because nobody is on site then a re-delivery charge will be made, the customer is responsible for this charge. Delivery periods and dates are given in good faith and are only estimations. Deliveries are made Monday to Friday excluding bank hoildays between the hours of 9am - 5pm. No Liability will attach to TT Commercial Trading Ltd. if the delivery period or dates are not met for any reason whatsoever.

It is the customer's responsibility to check access to their site and to supply full information regarding the site and access. All machine dimensions are available on this site. Any access issues should be clearly stated in advance. If upon arrival the deliverers cannot complete the task due to site restrictions, the customer will be responsible for any costs incurred, including re-stocking fees, re-deliveries, specialist equipment or additional man power. No liability will attach to TT Commercial Trading Ltd.

9. Cancellation/Re-stocking Fees

If a machine is ordered and has left the distribution centre and the customer cancels the order a re-stocking fee will be charged. If a machine is ordered and the customer wants to exchange it as they have incorrectly ordered and the machine has not been used in any way then the machine will be taken back and a re-stocking fee will be charged. In this case the machine will be collected and sent back to the distribution centre and a full inspection will be carried out on the machine. If the machine is found to have been used in anyway or damaged then this will be chargeable to the customer.

The re-stocking fee is 25% of the total machine value.

10. Warranties

Warranties are supplied by the machine manufacturers. Warranties supplied by these manufacturer's are subject to the manufacturer’s terms and conditions. Warranties are for the machines only. Warranties do not cover or include site services, pipe work, cabling and connections. TT Commercial Trading Ltd, will not be liable for any loss or damage (loss of profit or otherwise) or any other claims for compensation arising from warranty issues.

11. Installation

Installation services, if requested, are supplied by manufacturer approved engineers. Installation work undertaken by the manufacturer’s engineers is warranted by the manufacturer. If the customer chooses to install themselves or sources third party engineers they are accepting responsibility for the work undertaken. In no part will the machine manufacturer or TT Commercial Trading Ltd. be responsible for the site services, pipe work, cabling and connections. Machines will not be covered under warranty for machine damage caused by the customer or the third party engineers.

12. Liability

TT Commercial Trading Ltd., will not be liable for any loss or damage (loss of profit or otherwise) or any other claims for compensation.